Support

Scores or match data look wrong

Football information can occasionally be delayed, corrected or unavailable from our data providers. Refresh the page or app first. If the issue remains, send us the competition, teams, match date and a screenshot if possible.

Notifications are not arriving

Check that notifications are enabled for SaudiScore in your device settings and that the relevant team or match notification is enabled in the app. Device battery-saving or background-data restrictions can also affect delivery.

Favourites or preferences changed

Some SaudiScore settings are stored locally on your device, while certain followed-team and notification information is stored through Firebase. Clearing app data or reinstalling the app may remove locally stored preferences.

My Brief

My Brief is an AI-generated football summary available in the app. AI-generated content can occasionally be inaccurate, incomplete or out of date, so it should be treated as an informational summary rather than an official club, league or player statement.

Request deletion of account data

Email info@saudiscore.com and tell us that you want to request deletion of information associated with your anonymous SaudiScore account. We may need information that helps identify the relevant anonymous account or installation.

Report a bug

To help us reproduce the problem, please include:

• iPhone, Android or web
• device model and operating-system version
• SaudiScore app version, if relevant
• what you were trying to do
• what happened instead
• a screenshot or screen recording when useful

Please do not send passwords, payment information or other sensitive information.